TOKOGAME

Important Notes Before Starting:

• Eligibility: Tokogame is optimized for Indonesia (prices in IDR), with local payments and region-specific top-ups (e.g., for Indonesian servers). Global access is possible, but options may be restricted; use a VPN if blocked. Some top-ups are server-locked.
• Security: Use only the official website (www.tokogame.com) to avoid scams. The site uses basic encryption, but enable account security (if available). For direct top-ups, provide only necessary details (e.g., Player ID, not passwords). Tokogame is a direct retailer (not P2P like Itemku), reducing some risks, but always verify details.
• Requirements: An email or phone for registration (optional but recommended), payment method (e.g., bank transfer, e-wallets like OVO or GoPay, or credit cards), and game account info (e.g., User ID for direct top-ups).
• Cost: Prices are in Indonesian Rupiah (IDR) and can be lower than official stores, with added bonuses (e.g., extra diamonds). Tokogame adds minimal fees; total includes taxes.
• Delivery: Digital codes or top-ups are usually instant (via email or account); direct recharges credit within minutes. No physical cards.
• Refunds: Generally non-refundable once delivered, but contact support for errors (e.g., wrong ID) within their policy (usually 24-48 hours). Disputes are handled case-by-case.
• Language: The site is in Indonesian; use browser translation (e.g., Chrome’s auto-translate) for English.
• Risks: Limited international support; payments may fail for non-Indonesian methods. If issues arise, contact Tokogame support via WhatsApp (listed on site), email (support@tokogame.com), or live chat (business hours, in Indonesian/English).

Step-by-Step Guide to Buy a Top-Up on Tokogame.com

1. Visit the Tokogame Website and Create/Log In to an Account (Optional):
   • Open your web browser and go to www.tokogame.com.
   • If the site is in Indonesian, enable translation (e.g., in Chrome: right-click > “Translate to English”).
   • Click “Daftar” (Sign Up) or “Masuk” (Login) at the top. Register with email, phone, or social media (e.g., Google), and verify via OTP.
   • Logging in is optional for basic purchases but recommended for order tracking and promotions. If not registering, you can proceed as a guest.
2. Select Your Game:
   • On the homepage, browse categories like “Top Up Game” or “Voucher Game” (use search bar for “Top Up Mobile Legends” or “PUBG UC”).
   • Click on your game’s icon (e.g., Free Fire, Genshin Impact) to enter the top-up page.
   • If prompted, select your server or region to load compatible options.
3. Choose the Top-Up Amount:
   • View available denominations (e.g., 50 diamonds for Mobile Legends, 100 UC for PUBG, or 300 crystals for Genshin).
   • Select your preferred amount. Look for promotions (e.g., “Bonus 10%” or bundles) highlighted on the page.
   • Prices are shown in IDR; convert if needed (e.g., via Google).
4. Enter Your Game Account Details:
   • For direct top-ups, input required info:
     • Mobile Legends: User ID and Zone/Server.
     • Free Fire or PUBG Mobile: Player ID.
     • Genshin Impact: UID and Server.
   • Click “Cek” or “Verify” (if available) to confirm details (it may display your in-game name).
   • For voucher/codes, no details needed upfront. Provide an email for receipt/delivery.
   • Double-check accuracy to prevent errors (non-refundable if wrong).
5. Select a Payment Method:
   • Click “Beli Sekarang” (Buy Now) or “Tambah ke Keranjang” (Add to Cart).
   • In the cart or checkout page, review the order.
   • Choose from Indonesia-focused options:
     • E-wallets: OVO, GoPay, Dana, ShopeePay.
     • Bank Transfers: BCA, Mandiri, BRI (virtual accounts).
     • Credit/Debit Cards: Visa, Mastercard (via gateways).
     • Other: Alfamart/Indomaret (over-the-counter payments), or limited international options like PayPal.
   • Enter details securely (e.g., scan QR for e-wallets).
6. Review and Confirm the Purchase:
   • A summary shows: Amount, price, details, bonuses, and total.
   • Apply promo codes (check the “Promo” section or newsletters).
   • Click “Konfirmasi Pembayaran” (Confirm Payment) or “Bayar” (Pay).
   • Authorize (e.g., via app OTP or bank confirmation). Payment is processed instantly.
7. Receive Confirmation and Check Your Game:
   • After payment, see an on-screen confirmation; top-up credits instantly (seconds to minutes) for direct methods.
   • An email or SMS receipt arrives with details (if provided).
   • For codes/vouchers: Delivered via email or your account dashboard.
   • Verify in-game (e.g., check balance). Redeem codes as instructed (e.g., in-app store).
   • If delayed, wait 5-10 minutes or contact support with your order ID.

Tips for a Smooth Experience:

• First-Time Users: Start with a small top-up (e.g., minimal amount) to test. New users may get welcome bonuses.
• Mobile vs. Desktop: The site is mobile-optimized, with an app available on Google Play for easier navigation (search “Tokogame”).
• Deals and Savings: Check the “Promo” or “Diskon” page for sales (e.g., up to 20% off bundles). Follow their social media (Instagram/Facebook) for codes.
• Common Issues:
  • Language Barrier: Use translation; key terms: “Beli” (Buy), “Top Up” (Top Up), “Pembayaran” (Payment), “Pesanan” (Order).
  • Payment Failure: Common for international cards; use e-wallets or VPN to simulate Indonesian access.
  • Delivery Delay: Rare for digital items; refresh game and contact support if over 10 minutes.
  • Wrong Details: Top-ups may fail—verify before confirming.
• Alternatives if Tokogame Isn’t Available: Sites like UniPin, Itemku, Codashop, or official game stores (e.g., Google Play). For global options, try SEAGM or Eneba.
• Customer Support: WhatsApp is the fastest (number on site); provide screenshots and order IDs. Support is primarily in Indonesian but may accommodate English.